Terms of Use

This comprehensive Terms of Service Agreement ("Agreement") governs the legal relationship between Ramp to Ride, Inc., ("Company," "we," or "us") and users ("you" or "user") accessing or utilizing our website and services. By engaging with our platform, you explicitly acknowledge, understand, and agree to the terms and conditions laid out herein, designed to provide clarity, transparency, and protection for all parties involved.

1. Service Description
‍At Ramp to Ride, Inc., our commitment is to redefine your travel experience through an exceptional luxury airport delivery vehicle rental service. Our extensive fleet of vehicles is meticulously curated to offer a travel encounter that seamlessly integrates opulence, convenience, and sophistication, setting a new standard in premium transportation.

2. Booking and Reservations
‍Users may initiate bookings and reservations through our user-friendly website or by contacting our dedicated customer service team. It is crucial that reservation details, including accurate pickup and drop-off times, are meticulously provided during the booking process. Any modifications or cancellations must align with the policies clearly outlined on the website to ensure a fair and consistent process for all users.

3. Vehicle Availability
‍Vehicle availability is contingent upon demand and may experience fluctuations. While we make every conceivable effort to accommodate all reservations, various external factors beyond our control may influence availability. In such instances, we commit to making exhaustive and reasonable efforts to provide users with suitable alternative arrangements or solutions, ensuring a seamless experience.

4. Payment
‍Users unequivocally agree to remit the specified rental fees, applicable taxes, and any additional charges outlined during the booking process. Our commitment to financial transparency is mirrored in our secure payment processing system, and all financial information is handled with the utmost confidentiality and in strict accordance with our comprehensive privacy policy.

5. Cancellation and Refund Policy
‍Users are expected to familiarize themselves with and adhere to our cancellation policy, clearly communicated on our website. Our refund procedures, if applicable, are executed with utmost fairness and adhere strictly to the terms delineated in the policy.

6. Vehicle Return
Responsibility for returning the rented vehicle in the same pristine condition as received lies with the user. Additional charges may be applied for late returns, damage, or excessive wear, in strict accordance with our comprehensive policies designed to ensure a transparent, fair, and user-centric process.

7. Privacy and Security
At Ramp to Ride Inc., we prioritize the privacy and security of user information. A detailed and exhaustive account of our data collection, usage, and protection measures is provided in our Privacy Policy, accessible on our website, to ensure users are informed and reassured about the handling of their personal information.

8. Code of Conduct
Users are expected to conduct themselves in a manner reflective of respect and responsibility throughout the entire rental period. Any violation of local laws, our policies, or engagement in abusive behavior with or without direct use of the rental vehicle may result in immediate termination of the rental agreement. We emphasize a zero-tolerance policy towards ill behavior, discrimination, or harassment to our staff and/or representatives of Ramp to Ride Inc. Our commitment is to create a safe, inclusive, and harmonious travel environment for all users and representatives. We encourage open communication, understanding, and courtesy, reflecting our core values.

9. Deposit
We collect a refundable deposit of CAD $1,000.00 at the commencement of the rental. This deposit, while temporarily held, serves as a precautionary measure and is returned promptly upon the satisfactory return of the vehicle in its original condition. We understand the importance of transparency in financial transactions, and this deposit is a standard procedure designed to safeguard the interests of both parties involved.
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10. Modification of Terms
Ramp to Ride Inc., reserves the right to modify the terms of this Agreement at any time, reflecting our commitment to adapt and enhance our services to meet evolving needs. Modifications may include, but are not limited to, changes in fees, policies, or the introduction of new features. Users will be promptly notified of significant changes, and continued use of our services constitutes explicit acceptance of the modified terms. We understand the importance of transparency, and our aim is to keep you informed and engaged. We encourage users to regularly review these terms, and our dedicated communication channels will provide comprehensive updates on any alterations, ensuring you remain well-informed about the terms governing your engagement with Ramp to Ride Inc.

11. Termination of Service
Ramp to Ride Inc., retains the right to terminate or suspend services to any user found in violation of these terms or engaging in behavior deemed detrimental to our business interests or the safety of others. Our commitment to ensuring the well-being and satisfaction of all users is paramount, and we reserve the right to take decisive action when necessary.

12. Limited Liability
Ramp to Ride Inc., shall not be held liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses, resulting from the use or inability to use our services.

By accessing or using our services, you acknowledge that you have thoroughly read, comprehended, and willingly agree to be bound by the provisions outlined in this Agreement. Should any part of these terms be unacceptable to you, we kindly request that you refrain from using our services.
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For any inquiries or concerns related to this Agreement, please reach out to us at help@ramptoride.com.

Effective Date: Dec 10, 2023